OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
65 ratings and 35 comments received in the last 90 days.
04 September 2025
See comments above
04 September 2025
I was very satisfied with the service I received, I was kept up to date with the progress.
03 September 2025
Staff are helpful and pleasant
03 September 2025
The video analysis is excellent and clear communication regarding any repairs and recommendations.
02 September 2025
Always keep you up to date with what is wrong with my vehicle.
28 August 2025
Excellent service and car looked super afterwards.
28 August 2025
Efficient and helpful
21 August 2025
Very good
20 August 2025
Very prompt start to the process. The technician dealing with the car was very quickly in touch with me detailing what he was doing. The process was very smooth from booking the service to reception at the garage and the completion of the work.
07 September 2025
The minute you walk in the door Victoria at the service department knows who you are and is absolutely fantastic