OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
62 ratings and 34 comments received in the last 90 days.
28 September 2025
Usual efficient service
24 September 2025
Cured satnav problem
20 September 2025
Happy to go back but was disappointed that they never contacted me regarding my last service. They had done previously.
19 September 2025
Transparent and informative feedback, no queries left open
18 September 2025
see above.
16 September 2025
Completely satisfied that every care was taken to ensure safety and that every nut and bolt secured.
15 September 2025
Communication re MOT and car ready quickly
11 September 2025
As above
09 September 2025
Perfect service from Arnold Clark BMW Dumfries.
07 October 2025
This was warranty work that was agreed and carried out without question