OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
41 ratings and 26 comments received in the last 90 days.
28 May 2026
No issues. Kept advised by agent Victoria.Simply no problems.
27 May 2026
Good experience, good service
27 May 2026
Great info and communication car washed and vacuumed
20 May 2026
All work done as requested
18 May 2026
Completed as arranged.
22 April 2026
Excellent speedy service
15 April 2026
Efficient service good communication
13 April 2026
Excellent service
08 April 2026
The work was done without issue
FIND Arnold Clark Dumfries BMW
Address
- York House, Annan Road, Dumfries, DG1 3AW
Opening Hours
- Mon–Fri:08:30 - 20:00
- Sat:09:00 - 18:00
- Sun:11:00 - 18:00
Phone
- 01387 340810
Castle Douglas as well as surrounding areas including Galloway, Lockerbie, Beattock and Annan
Address
- York House, Annan Road, Dumfries, DG1 3AW
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 12:00
- Sun:Closed
Phone
- 01387 440052
Castle Douglas as well as surrounding areas including Galloway, Lockerbie, Beattock and Annan
Address
- York House, Annan Road, Dumfries, DG1 3AW
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 17:15
- Sun:Closed
Phone
- 01387 440052
Castle Douglas as well as surrounding areas including Galloway, Lockerbie, Beattock and Annan
03 June 2026
Issue resolved and car came back cleaner than I provided it.