OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
85 ratings and 37 comments received in the last 90 days.
15 March 2024
Very professional
14 March 2024
Friendly, attentive staff who made us feel welcome.
10 March 2024
Problem was sorted although with some delay
10 March 2024
Car had a minor defects when returned that meant I needed to return it otherwise would have been completely satisfied
10 March 2024
I was kept informed throughout the process. The staff are personable but professional and knowledgeable.
07 March 2024
No problems
07 March 2024
Required work carried out as specified
04 March 2024
Dismissive and poor explanation of what the problem was. I got a better explanation from my local tyre fitter.
29 February 2024
Unable to get a price before servicing. Staff were very polite but feels like a little bit of a rip off
18 March 2024
Same